Items must be returned within 14 days from the date of receipt. Items purchased beyond this period are not eligible for a refund.

Simply click here to access your Nomi account to start a return. Enter the email you used to place your order with us. Once logged in, you'll be able to process your return via your Nomi account.

Items must be unused, in the same condition as received, including the original polybag with the swing tag and return tag attached. Items showing signs of wear, such as make-up or tan marks, are not eligible for a refund or exchange.

Include your full name and order number in the return package to help us identify your order.

We reserve the right to reject returns if the items are not in a sellable condition.

If there are any issues with your product upon arrival, contact us at hello@nomi.ie so we can address your concerns.

Customers are responsible for all return shipping costs.

We cannot accept returns on hair accessories due to hygiene reasons.

For any return-related inquiries, email us at hello@nomi.ie.

This return policy does not affect your statutory rights regarding faulty or misdescribed items.

Returned items will be inspected upon arrival at our fulfilment warehouse. If items are not in their original condition, you may be liable for any diminished value.

Returns may take 12-14 business days to process once received at our facility.

You will receive an email notification once your return has been processed and your refund issued.

Refund times may vary depending on your financial institution's policies.

Shipping costs are not refundable.

This refund policy does not affect your statutory rights regarding faulty or misdescribed items.

Please note that we do not accept exchanges at this time. We encourage you to reach out to us at hello@nomi.ie with any questions before making a purchase to ensure you choose the perfect fit.