Return Policy

• Return Window: Items must be returned within 14 days from the date of receipt. Items purchased beyond this period are not eligible for a refund.

• Return Process: To initiate a return, email us at hello@nomi.ie.

• Condition of Items: Items must be unused, in the same condition as received, including the original polybag with the swing tag attached. Items showing signs of wear, such as make-up or tan marks, are not eligible for a refund or exchange.

• Identification: Include your full name and order number in the return package to help us identify your order.

• Non-Sellable Items: We reserve the right to reject returns if the items are not in a sellable condition.

• Product Issues: If there are any issues with your product upon arrival, contact us immediately at hello@nomi.ie so we can address your concerns.

• Return Shipping Costs: Customers are responsible for all return shipping costs.

• Questions: For any return-related inquiries, email us at hello@nomi.ie.

• Statutory Rights: This return policy does not affect your statutory rights regarding faulty or misdescribed items.

Refund Policy

• Inspection: Returned items will be inspected upon arrival at our fulfillment warehouse. If items are not in their original condition, you may be liable for any diminished value.

• Processing Time: Returns may take 12-14 business days to process once received at our facility.

• Notification: You will receive an email notification once your return has been processed and your refund issued.

• Refund Time: Refund times may vary depending on your financial institution's policies.

• Non-Refundable Shipping Costs: Shipping costs are not refundable.

• Statutory Rights: This refund policy does not affect your statutory rights regarding faulty or misdescribed items.